Returns Policy
WE DO NOT ACCEPT RETURNS ONCE YOUR ITEM (FIREARM/ UPPER ASSEMBLY) HAS SHIPPED TO YOU(upper assembly ) OR YOUR LOCAL DEALER IF IT IS A FIREARM. IF YOU WISH TO CANCEL YOUR ORDER BEFORE IT SHIPS THERE WILL BE A 15% FEE DEDUCTED FROM YOUR FULL PAYMENT AND MAY TAKE 5-21 BUSINESS DAYS FOR YOUR CREDIT TO SHOW ON YOUR CREDIT CARD ACCOUNT. ONCE UPS HAS YOUR ITEM/PACKAGE IN THEIR POSSESSION THERE IS NO REFUNDS AS WE DO NOT ACCEPT PACKAGES WITH OUT A RETURN AUTHORIZATION NUMBER ISSUED FROM US. ANY ITEM ACCEPTED BY US WILL BE FOR A WARRANTY REPAIR AS OUR UPPERS AND FIREARMS HAVE LIFETIME WARRANTY FOR FIT, FUNCTION AND CERAKOTING. IF YOU HAVE AN ISSUE WE WILL GLADLY MAKE IT RIGHT.
FOR ONLINE ORDERS IF YOU CONTACT US AND WANT TO CANCEL YOUR ORDER THERE IS A 20% SERVICE FEE.
IF YOU PURCHASE A FIREARM ONLINE AND CHOOSE TO PICKUP THE FIREARM IN PERSON YOUR WILL HAVE TO PAY THE SALES TAXES AS OUR WEBSITE DOES NOT COLLECT SALES TAXES AS THE TRANSFERRING DEALER IS RESPONSIBLE FOR COLLECTING THE SALES TAXES AS THEY(YOU) ARE THE END USER .IF YOU ARE DENIED FOR THE FIREARM IN PERSON THERE IS A 25% RESTOCKING FEE.
RETURNS ARE ONLY ALLOWED IF YOU PURCHASE A FIREARM ONLINE AND FAIL THE BACKGROUND CHECK AT YOUR LOCAL DEALER. THERE WILL BE A 35% RESTOCKING FEE. ANY SCRATCHES TO THE COATING OR ENGRAVING WILL INCREASE THE % OF RESTOCKING FEE.
We can ship to virtually any license FFL dealer inside the U.S. must verify their FFL first before any ITEM IS SHIPPED.
BY PURCHASING A FIREARM ONLINE FROM US YOU ARE CERTIFYING THAT YOU CAN PASS A BACKGROUND CHECK AT YOUR LOCAL DEALER THAT THE FIREARM IS BEING TRANSFERED TO AND THAT YOU CAN LEGALLY POSSES THE FIREARM AND ARE NOT BREAKING ANY OF YOUR LOCAL, COUNTY , STATE GUN LAWS.
When you place an order, we will contact you and give you an estimate shipping and delivery dates for your order based on the availability of your items the current order volume and if there is any part availability issues.
NOTE: THE ESTIMATED SHIPPING TIME PROVIDED ON THIS WEBSITE (EX:5-7 BUS.DAYS) IS NOT FROM THE TIME YOUR ORDER BUT THAT YOUR ORDER WILL SHIP WITHIN THAT TIME FRAME WHEN YOU ORDER COMES UP IN THE QUE. DEPENDING ON CURRENT ORDER VOLUME AND WHICH CUSTOM FIREARM YOU ORDER BUILD TIME MAY TAKE LONGER THAN EXPECTED. WE WILL KEEP YOU UP TO DATE ON YOUR ORDER STATUS.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
YOUR FIREARM WILL BE Manufactured, Cerakoted, laser engraved , assembled, then test fired prior to shipping., IF THERE IS A HIGH VOLUME OF ORDERS IT MAY TAKE UP LONGER THAN EXPECTED TO SHIP. AS THESE ARE CUSTOM MADE FIREARMS. EXOTICAR15 WILL KEEP YOU UPDATED THRU OUT THE PROCESS. WE WILL NOTIFY YOU IF YOUR LOCAL DEALER DOESN'T EMAIL US A COPY OF THERE FFL IN A TIMELY MANNER THIS MAY CAUSE A DELAY IN SHIPMENT